Big Family Frames Clock - Wall Clock

Return & Refund Policy

To be eligible for a return or Refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and purchase date should not be more then 15 days. To start a return, you can contact us at pyariwalls@gmail.com. If your return request is accepted, we will share you information as well as instructions on how and where to send your package. Customer will be responsible of parcel he/she sending us back. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at Support@decorafy.shop

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items We can not return products which are damaged by customer, unless customer has a proof that it came damage. Unfortunately, we cannot accept returns or Exchange on Sale(such as Summer/winter/autumn Eid or items/Stock Clearance Sale or Discounted Articles or Discount Code used order and Customize Product. No Return and Refund on Customize Product We don't entertain refund or return on custom products designed specifically for you and according to your need! .

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 35% of the previous invoice/parcel will be charged for exchange of an item with new one.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, after approval 30% will be deducted from original amount and rest of the amount will be transferred to customer's proffered payment method. Please remember it can take some time(3-12 days) for your bank or credit card company to process and post the refund too.

Shipping

It may take 3-5 working days or more for Punjab Cities of Pakistan.